---
title: "Contact Tourist Information Schierke"
url: "https://www.schierke-am-brocken.de/english-information/contact-us"
description: "Please get in touch with us. The tourist information office in Schierke will be happy to help you with your holiday in Schierke and the Harz Mountains."
language: "en"
breadcrumb: "Root > Schierke am Brocken > Specials > Footer > Navigation > Contact us"
---

Tourist-Information Schierke
============================

Hotline 039455 - 86 80

- **Wernigerode Tourismus GmbH**
    Tourist-Information Schierke
    Brockenstraße 7a, 
    38879 Wernigerode OT Schierke
    Tel. 039455 - 86 80
    Fax 039455 - 403

- **Opening hours May to October**
    Montags bis Freitags von 9:00 bis 18:00 Uhr
    Samstags von 09:00 bis 16:00 Uhr
    Sonntags von 09:00 bis 15:00 Uhr
- **Opening hours November to April**
    Montags bis Freitags von 9:00 bis 17:00 Uhr
    Samstags von 09:00 bis 16:00 Uhr
    Sonntags von 09:00 bis 15:00 Uhr
    
    Public holidays open like Sundays
    Christmas holidays &amp; New Year closed

 

- What we offer in our tourist information centre ...
    
    \- Tourist advice at the counter, by phone, email, social media, ...
    \- Information about the Harz tourism region
    \- Accommodation service for hotels, guesthouses, holiday flats, ...
    \- Advance ticket sales for events
    \- Package deals
    \- Ordering guided city tours
    \- Souvenir, ticket and literature sales
    \- Brochure download &amp; dispatch
    \- Event offers
    \- Procurement of tourist service providers
    \- DTV classification of accommodation providers
    \- Refill station / top up your water bottle with water.
- How to reach our rooms barrier-free ...
    
    From Brockenstraße, the Tourist Information Centre can be reached via a few steps.
    
    You can reach the entrance without steps via Hermann-Löns-Weg (road with longitudinal gradient) to the left of the Tourist Information Centre.
    
    We have the certificate
    **"Accessibility tested - barrier-free for people with walking disabilities"**
- Where you can best park nearby ...
    
    The customer car park is located in Hermann-Löns-Weg directly behind the Tourist Information building.
    
    For longer stays, please use the
- Where toilets are located nearby ...
    
    There are public toilets on the opposite side of the road at the bus stop. The toilet facility has a toilet for people with disabilities. This can be opened with a Euro key. There is also a toilet for men and women. Access is with a 50 cent coin.
- Wo Sie einen Stadtplan für Wernigerode bekommen ...
    
    Through the side entrance (Marktstraße), you can access a city map with information on hosts in Wernigerode. You can pick up a free city map (monthly tips) from the Tourist Information Centre during opening hours.
    
    A tactile city map for visually impaired visitors is located in front of the entrance door to the Tourist Information Centre on the market square.
- Download &amp; order our brochures ...
    
    \[In our displays you will find brochures about your stay in Wernigerode and the Harz Mountains.
    You can download many brochures free of charge from our online brochure kiosk.
    We will be happy to send you brochures on request.
    
    Literature about Wernigerode and the Harz Mountains, hiking and cycling maps and souvenirs are available in our  or at the Tourist Information Centre.
- Our means of payment at the local tourist information centre ...
    
    You can pay for goods purchased at our Tourist Information Centre by cash, EC card or credit card (VISA, MasterCard).
    
    Invoicing is possible in our dispatch service. Tickets ordered from us for dispatch will be sent by prepayment.
- An information screen to call up current information ...
    
    Guests can use a touchscreen to view information such as the current timetables for the Harz narrow-gauge railway or the weather situation on the Brocken.
- Surf the Internet with our free WLAN access ...
    
    A WLAN network is available on the premises of the Tourist Information Centre. This is free of charge for all users.
    
    WLAN name: airfy free WiFi
    Accept terms of use and get started

 

 

A few glimpses into our tourist information centre in Schierke.

 

- Vor dem Gebäude der Tourist-Information in Schierke gehen Besucher auf der Straße entlang.
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- Innenraum der Tourist-Information Schierke
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